Finnish Higher Education Evaluation Council (FINHEEC) has audited Helsinki Metropolia University of Applied Sciences and Helsinki Metropolia has passed the audit.
FINHEEC decided, based on the audit group’s proposal and report, that the quality assurance system of the Metropolia University of Applied Sciences meets the criteria set by FINHEEC for quality assurance systems as a whole and the quality assurance of its basic tasks. The audit certificate is valid for six years.
The audit was based on preliminary auditing material provided by Metropolia and an auditing visit that took place in Helsinki and Vantaa on 5–7 April 2011.
The audit group states that the strength of Metropolia’s quality assurance system is that it is clearly strategy-based and this point of departure has been largely incorporated into the HEI’s activities.
The HEI’s operations are organised through the Metropolia Ltd. Board of Directors, Management Team and strategic teams. The guiding principle of Metropolia’s quality assurance system is based on strategy and the principle of continuous development (the PDCA cycle).
The audit group identified as best practices, for example, the internal training for supervisor and management training, known as the Metropolia Academy, by which the strategy and quality assurance work has quickly been introduced and implemented in the operational units, as well as the balanced scorecard. The balanced scorecard which supports the strategic action plan and budget has been broadly adopted on all levels of the HEI.
The audit group presents, for example, the following recommendations for development:
- The HEI should pay attention to clarifying the overall system of quality assurance, so that the system can be evaluated and developed in a systematic manner. For example, defining responsibilities, linking processes more visibly with the overall quality assurance system and creating a systematic method of evaluating processes is still underway. The overall quality assurance system can be clarified, for example, by introducing a special quality assurance manual.
- The HEI should critically review the linking of quality assurance with strategic goals. Linking the overall quality assurance system with the strategy involves the challenge relating to the comprehensiveness of the quality assurance of basic operations particularly when updating the strategy and when redefining focus areas.
- Helsinki Metropolia UAS: President Riitta Konkola, tel. +358 50 548 6069, firstname.lastname@example.org
- Chairperson of the audit group, vice rector Pekka Hulkko, email@example.com, tel. +358 44 725 0047.
The audit report is available electronically in Finnish on the FINHEEC website.
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