Welcome Package
for Exchange Students

Welcome to Spend a Semester/Year with Us!

If you received an acceptance letter from Metropolia to your email, congratulations - you will spend the next semester or academic year with us! We are looking forward to having you here in Finland!

Field-Specific Information

Next Steps to Check

After receiving the acceptance letter

Confirm the study place in Mobility-Online

  • Log in to the Mobility-Online system
  • Click on the link “Accept or reject the offered exchange period”
  • Choose “Yes” or “No”
  • Save the decision by clicking “Create”.

By choosing “Yes” you also commit to the exchange process, and by choosing “No” your application process ends here.

Inform Metropolia’s International Office immediately if there are changes to your exchange period.

Arrange accommodation before arrival

If you have not yet applied for housing, do so most urgently. See more information on Accommodation. Make sure to have a place to stay for your first few nights and most definitely for your whole stay in Finland before arrival!

HOAS will soon start sending housing offers via e-mail.

  • Once HOAS has found you a room they will send you a housing reservation by e-mail. Check your e-mail on a regular basis - also junk mail / spam mailbox. Most HOAS reservations are sent out during June/November. If you have not received a housing reservation e-mail by July/early December, apply for other accommodation options.
  • When you receive an offer, accept it soon. If you do not accept it by the deadline, the housing will be offered to someone else. You will not get a second offer. If you need more response time, please contact HOAS.
  • If you didn't get the kind of housing or location you wished for, it means that your first choice was no longer available. It is common in Finland to live further away from the campus, and the public transportation system is excellent. 
  • Read the detailed instructions on the HOAS website for exchange students. Please note especially that a signed housing reservation is a valid tenancy agreement which cannot be cancelled or edited afterwards. The agreement will be made only for full semesters.

Receiving the HOAS keys

Metropolia's exchange students have two different ways for receiving their HOAS keys. The instructions vary according to the two different move-in dates:

  1. Most HOAS locations allow exchange students to move in from Thursday 1 August onwards.
  • If you have a student tutor and arrive in Finland after 1 August -> your tutor will bring your HOAS keys to you upon arrival.
  • If you do not want a tutor > collect your HOAS keys yourself at the Student Union METKA's office from 1 August (afternoon) onwards.
    > Opening hours: during weekdays between 9am and 3pm.
    > Address: Hämeentie 161, Helsinki. Room: H008, entrance only from outside, at the back of the building (parking lot).
    > Phone number: +358 50 355 5516.

    2. Two exceptional locations, "Pohjoinen Rautatiekatu 29" and “Kitarakuja 3 A” allow exchange students to move in on Monday 2 September in the afternoon.

  • Wait for the move-in schedule and instructions from HOAS. Collect your keys yourself at the HOAS office in "Pohjoinen Rautatiekatu 29" (the Kamppi region) after the keys are released.
  • Please arrange other housing for the first week(s): see e.g. the Hostelling International Finland or the Visit Helsinki website.

Plan your arrival according to the timing of your orientation at Metropolia.

Apply for a residence permit (if needed)

Check if you need a residence permit and begin the application process immediately. Note that the process takes 6-8 weeks at least. Please look into the Enter Finland e-service for permits, and for further information consult the Finnish Immigration Service.

All students whose study period in Finland is longer than 3 months are required by law to obtain a Finnish Personal Identity Code. Please remember to apply for a Finnish Personal Identity Code when filling the residence permit application.

Check the validity of your passport

Make sure you have a valid passport for your entire stay in Finland.

Check your health insurance

Arrange health insurance for your stay in Finland.

  • If you come from outside EU/EEA-countries, take a private travel and/or medical insurance. You will need the insurance already for the residence permit application.
  • If you are from EU/EEA-countries, get the European Health Insurance Card for the health care services. Also a private health insurance is strongly recommended.

See more on insurance.

Purchase travel tickets to Helsinki and arrive before the orientation days of your field of study

Orientation days are organised for all incoming exchange students at the beginning of the semester (see the dates and programs in the Field Specific information sections above.

Participation in the orientation is compulsory. You will get important practical information about studying at Metropolia UAS and get to know other exchange students.

Apply for a student tutor and the pick-up service

Metropolia's Student Union METKA organises a free pick-up service by student tutors for incoming exchange students.

The trained tutor will

  • contact you by e-mail before your arrival to Finland
  • help you with practical matters especially at the beginning of your stay
  • come to meet you upon arrival and take you to your apartment
  • bring you an information package on living in the Helsinki region and a Finnish SIM card to your mobile phone.

If you want a tutor to help you, please sign up with the Electronic Arrival Form (EAF) at least one month prior to your arrival in Finland.

Note! Unfortunately Myllypuro is not yet on the campus list in EAF, so if your study location is Myllypuro: For campus, please choose Other, and in More information, please write Myllypuro.

Please fill in the EAF form after you have booked your flights and confirmed your address for the first night. Please arrive during decent hours of the day (weekdays between 8 am - 10 pm and weekends 10 am - 8 pm). Our student tutors are all volunteers and are not required to pick up late arrivals.

If you have registered to EAF on time but have still not heard from a tutor one day before your departure, you can send an e-mail to the International Sector of Student Union METKA at international@metkaweb.fi. In urgent matters you can call METKA:  +358503555300 (from 1 August onwards on weekdays between 9 am to 3 pm).

Before arrival

Get excited about coming to Finland!

Your contact person before and during your exchange is the International Coordinator in your field of study here in Metropolia.

Explore our website with plenty of information on Metropolia’s services and the Helsinki region. We are also on Facebook. To see what’s happening in the student circles, check also Metropolia Student Union METKA and the local Erasmus Student Network ESN Metropolia on Facebook.

We are happy to have you with us and help you with any questions you might have. You will always have someone to talk to; your tutor, the International Office staff, the contact persons of your field of study in Metropolia and fellow students. We are here to make your stay in Finland as pleasant and memorable as possible.

Metropolia commits to respecting the principles of the Erasmus Charter for Higher Education to facilitate and support your exchange experience in Finland.


On the first days in Finland 

Upon arrival

  • You can check the transport connections in HSL Journey Planner. Note! your student discount is valid only during your study period, i.e. starting on the first day of the orientation when you also get the necessary certificates. For day tickets, see HSL website.
  • Make sure you know how to get to the orientation site (see your orientation programme in the Field Specific Information section above)!
  • Changes in your Learning Agreement can be made in the beginning of the semester.