Content
After the course, the student:
- Understands the negotiation situation in ICT services business;
- Is able to develop service processes according to the industry standards.
Learning objectives
After the course, the student:
- Understands the negotiation situation in ICT services business;
- Is able to develop service processes according to the industry standards.
Teaching methods
100% online (Self-Study) course.
Learning material and recommended literature
Can be find via Study environment.
