Eldercare Services

Eldercare Services

In the Elderly Care services of HyMy Village, the social and healthcare students of Metropolia University of Applied Sciences will meet you expertly and without haste. Our staff, who are health care professionals, are responsible for the services. Together we can support your good aging.

Individual appointment

Do you want to have an unhurried conversation about your life situation? Do you need information about aging or are you interested in memory related issues? Want to discuss about loneliness or recommendations related to exercise and nutrition? You can come to us with any topic related to services, well-being or health that worries you. Welcome to chat!

During the appointment, we will map your life situation and you will receive individual guidance and counseling. The topics of the meetings arise from your wishes and needs. If you wish, you can come to the meeting once or more times depending on your needs.

There are individual receptions on Wednesdays and Fridays: 18., 20., 25., 27.9. and 2, 4, 9, 11, 16, 18.10.

The duration of the meeting is 1.5 h. Book an appointment via our online booking system or by visiting or calling our customer service.

Meeting Point for multicultural elderly people and their caregivers

Come and meet others, hear and discuss the impact of lifestyles on brain health and memory. Spend a refreshing moment in a multicultural group!

Meeting Point is organized by Metropolia's elderly care students on the Myllypuro Campus.

Our focus is on the importance of lifestyles for the promotion of brain health and the prevention of memory disorders.

Spring 2024 schedule.

In cooperation with:
Association of Caregivers of the Helsinki Metropolitan Area (Polli) and JADE Action Center

For your benefit

At HyMy Village, our main goal is to provide quality wellbeing and health services without haste and taking into account your individual situation.

Good to know

  • In HyMy-Village you are a client in a learning situation where our students practice, under the supervision of teachers, in addition to their professional skills, e.g. people-centered interaction with clients.
  • The research and rehabilitation plan made for you by our students is always checked and approved by the supervising teachers.
  • During your visit, in addition to the corresponding student, his or her student colleagues may be involved in observing the situation.
  • If you look younger than 13 years old, we will check your age, as under the age of 13 requires parental consent to participate in the activity.

Your feedback is important to us

Our goal is to provide you expert, flexible and personalized service without haste. Your feedback is important to us for the development of our operations and services. Please, give us feedback on the e-form.

Social and Patient Ombudsperson

The City of Helsinki organises the Social and Patient Ombudspersons' services for public and private health and social services.

Social and Patient Ombudsperson:

  • Advises and guides in matters related to the application of the Act on the Status and Rights of Social Welfare Clients, the Act on the Status and Rights of Patient and the Act on Early Childhood Education and Care.
  • Advises and, if necessary, assists the client, patient, or their legal representative in filing an objection.
  • Advises on the proper procedures and authorities for raising objections, filing complaints, handling patient injury matters, and claiming for damages, among other matters related to the patient's and client's legal rights in healthcare, social welfare, or early childhood education services.
  • Informs about the rights of clients and patients.
  • Gathers information about the contacts made by clients and patients and monitors the development of the rights and status of clients and patients.
  • Promotes the rights of clients and patients in other ways.

You find more information here.


Metropolia has a health insurance for patient injuries covered by the Patient Injury Act. Metropolia also has a general liability insurance for damages taking place in education. The terms and conditions of the liability insurance can be seen in HyMy Village.