Family services

In the family services of HyMy Village, you will be met expertly and without haste by our multiprofessional team of students at Metropolia University of Applied Sciences. Our staff, who are health care professionals, are responsible for the services.

Our goal is to support the wellbeing and health of you, your family and the individual who belong to it, with our diverse range of services.

Our service offering includes e.g.

  • family coaching
  • breastfeeding guidance
  • family club activities

Family coaching

Metropolia's health and nursing students will also hold family coaching in the autumn of 2024. Our staff, who are health care professionals, are responsible for the coaching.

  • Anyone can participate in the events according to their interests and schedule.
  • This autumn, we are organizing distance and local coaching.
  • Remote events can accommodate 300 participants. You can log in to Zoom with your own name or nickname.

Advance registration is not required.

Autumn 2024 schedule and program.

Support for the beginning of breastfeeding

Welcome to breastfeeding guidance if you are pregnant or have recently given birth and need information or support related to breastfeeding. The breastfeeding reception service is free of charge.

  • In breastfeeding guidance, you get individual guidance and support for breastfeeding and starting breastfeeding.
  • Guidance includes verbal counseling and, if necessary, observation of possible breastfeeding.
  • The aim is to increase your breastfeeding knowledge and support your breastfeeding confidence.
  • The guidance is carried out by a student completing a midwife or health nurse degree or breastfeeding guidance training. Our staff, who are health care professionals, are responsible for the service.

In autumn 2024, we offer breastfeeding receptions every week on Mondays and Wednesdays starting on 12th of August. One meeting lasts approx. 45 minutes.

Call and book your appointment in advance via our customer service 040 334 5629 or 040 653 1722 or through our online appointment booking.

Family Club Activities

HyMy-kylä's family club is an open meeting place for families with children, and in addition to casual socializing, the activities include a program organized by Metropolia's social and health students. Our staff, who are health care professionals, are responsible for the activities.

Our Family Club Activities will continue in the autumn 2024 in co-operation with the Mannerheimin lastensuojeluliitto.

The family club will continue on Tuesday, September 10th with the theme "Let's sing and play together". Family Club Activities will be held weekly every Tuesday until December. Welcome! You can find the timetable and program for autumn 2024 here.

For your benefit

At HyMy Village, our main goal is to provide quality wellbeing and health services without haste and taking into account your individual situation.

Good to know

  • In HyMy-Village you are a client in a learning situation where our students practice, under the supervision of teachers, in addition to their professional skills, e.g. people-centered interaction with clients.
  • The research and rehabilitation plan made for you by our students is always checked and approved by the supervising teachers.
  • During your visit, in addition to the corresponding student, his or her student colleagues may be involved in observing the situation.
  • If you look younger than 13 years old, we will check your age, as under the age of 13 requires parental consent to participate in the activity.

Your feedback is important to us

Our goal is to provide you expert, flexible and personalized service without haste. Your feedback is important to us for the development of our operations and services. Please, give us feedback on the e-form.

Social and Patient Ombudsperson

The City of Helsinki organises the Social and Patient Ombudspersons' services for public and private health and social services.

Social and Patient Ombudsperson:

  • Advises and guides in matters related to the application of the Act on the Status and Rights of Social Welfare Clients, the Act on the Status and Rights of Patient and the Act on Early Childhood Education and Care.
  • Advises and, if necessary, assists the client, patient, or their legal representative in filing an objection.
  • Advises on the proper procedures and authorities for raising objections, filing complaints, handling patient injury matters, and claiming for damages, among other matters related to the patient's and client's legal rights in healthcare, social welfare, or early childhood education services.
  • Informs about the rights of clients and patients.
  • Gathers information about the contacts made by clients and patients and monitors the development of the rights and status of clients and patients.
  • Promotes the rights of clients and patients in other ways.

You find more information here.


Metropolia has a health insurance for patient injuries covered by the Patient Injury Act. Metropolia also has a general liability insurance for damages taking place in education. The terms and conditions of the liability insurance can be seen in HyMy Village.